RealWay Redcliffe Property Management Team
The two ladies that I have dealt with have been very professional and were able to help me with all my queries and minor complaints (which were very minor). I refer to Helica and Molly who were there for me and were able to engage the maintenance people to repair all the odd things which have now made life very liveable at Sutton Street. Helica did her job to my complete satisfaction having never rented before so the whole process was a bit scary but Helica pulled me through.
It was an absolute delight dealing with Helica Barnard, I was concerned and stressed regarding all the paper work, but she patiently and so efficiently answered all my questions, made suggestions regarding payment methods and worked out dates for us so our rent would always be ahead. Best multi tasking person I have ever met as she was the only one in the office at the time, but managed to deal with phone calls, people coming in to pay rent etc but continued to make us feel important by being so polite, apologising every time we were interrupted. I have never dealt with such a lovely person in the rental department of a real estate agency. She is a huge asset to the agency, the only sad thing is, we now move on from Helica to our Property Manager. Thank you. Regards,
Veronika Chipisuboff & Calvin Mathers
Michelle, is very available, responsive and provides well on her word. She is polite and understanding and makes you feel that you are in good hands. She seems to have everything covered and makes you feel confident in the process. I would recommend Michelle to anyone to look after and manage your property.
Great job very capable and always responsive
Gerard & Jenny
Thanks heaps Michelle. You have been so helpful over the last few years with managing this painful property. It feels like a bit of an end of an era! Nothing has been too much trouble and i have always felt that you were on my side, with my best interests in mind. I would have no hesitation in recommending you and your team to anyone needing property management in Redcliffe or beyond. You are a legend! All the very best for a happy and successful future. Best wishes,
Kylie Gale did a great job and we would recommend her to anyone. Tell the boss she is worth more!
Michelle Robertson is very professional and personable.
Thank you for your advice, support and assistance to successfully purchase our first SMSF property. We appreciate the time and energy each of you invested in helping us reach settlement and secure tenants. Many lessons learned along the way, each well worth it, as we are wiser for the experience. We look forward to enjoying the benefits the investment property provides, into the future. Thanks again.
Kylie and Gareth
Both Kylie and Helica have been amazing. Kylie was great on the day I signed the lease, however I have dealt with Helica a few times since moving in. She gets things done (like repairs etc) and she has the most polite and lovely phone manner. She is a real pleasure to deal with. I have not rented for about 12 years and I was a little nervous about it. The staff at RealWay Redcliffe have all been fantastic to me. Thank you so much. I love the house and look forward to my 12 month lease and dealing with Helica and Kylie again. Thanks!
I have had previous dealings with Realway through purchase of property at Woody Point. Because of the great service I received I chose that office again for management of my rental property. My first contact was with Candice Wilson. Candice was great, knew her job and provided sound advice which was measured and professional. I felt without question I had made the right choice and my rental property was in good hands. This view only strengthened my dealings with the other team members who were punctual and courteous with their contact with me. Candice and her team are an absolute asset to Realway and would recommend their services to anyone.
Thank you Kylie and I hope you continue to stay to assist us and provide your personal service. Great work.
Linda & Craig Coward
Kylie has always been easy to contact and prompt at replying or attending to any concerns. I was especially impressed with Kylie's assistance when the property was flooded after torrential rain, including ensuring the tenants were safe as well as liaising with the insurance requirements. I would recommend Kylie and the Realway team as they are friendly, respectable and care.
Kylie followed through with a situation with my current tenant in a professional but understanding manner. She advised me of the progress of this situation and it ended in a positive outcome for all concerned.
Good property management skills.
I have the impression Kylie is focused on producing excellent results for the landlord, whilst being patient and understanding for the tenant.
Kylie is always proactive and keeps us informed well in advance of any maintenance and follow ups required in our property. We can always trust the workmanship Kylie chooses and we appreciate her professional approach in dealing with us. Thanks Kylie!
Jaymon & Reeba
We have simply had outstanding service from RealWay Property Consultants Redcliffe. Kylie Gale has helped us immensely in navigating the management of our investment properties. We are in good hands which is what we need in our busy lives.
Dear Andrew, Candice , Kylie and the team. I just wanted to say a huge thank you for the gift and for all the wonderful support I have received in getting my new investment property ready to rent out. All the best,
We were with another agent on the Redcliffe Peninula for over 10 years. We were never really happy with their level of service but didn't change agents because we thought that it would be a hassle and maybe all agents are the same. Thankfully, within a couple of weeks Candice Wilson proved us wrong.....it was SO easy to change over and not all real estate agents are the same! Candice is professional, friendly, knowledgeable and extremely approachable. Thank you RealWay Redcliffe for offering a fabulous service on the Peninsula!!
Dear Michelle, Geoff and I would very much like to thank you and your staff for the support during the rental and sale of our unit 1/16 Georgina Street. Over the last 3 years, your staff have been professional, courteous and efficient in dealing with any of our concerns. Since the rental of our unit in November 2012, the girls in the office have always been quick and efficient in dealing with any paperwork or problems we have had. We would certainly have no hesitation in recommending your service in the future. Once again thanking you for your time and professionalism. Regards
Geoff and Barbara Curtis
Thank you for the great work. I am impressed with the level of service you guys are providing. ;-) Regards
Andrew Reibelt and his team did an outstanding job in managing our rental property. The team of highly skilled professionals were easy to communicate with and ensured that everything was taken care of. In addition, the sales team was successful in selling the property at the right price at the right time without the exuberant marketing costs. Thank you very much to Andrew and his team.
Ebba and Eelco
Hi Kylie, I would like to say Thank You to you for all the help and assistance you have given us while you have had this property. You guys have been the easiest Real Estate I have had to deal with which is so nice. Thanks,
Thanks Candice, Having a few hick ups at the moment at the buying end. It makes me realise how fabulous Jodie Shipway, Andrew Reibelt and you have been in assisting us at every step. We both really appreciate your support and professionalism.
We are very happy to leave our property in the hands of Candice Wilson and the team. We have been impressed with the level of professionalism and the excellent communication.
I just wanted to take this opportunity to thank you for your great service, we have been dealing with Candice & the Property Management team who are a pleasure to deal with. The property management was taken over by RealWay Redcliffe half way through our tenancy, we had been with the previous real estate for several years and found the change to be stressful, until I met with Candice and the team, all my fears and concerns were washed away by their helpfulness, friendliness and professionalism. As I am in the service industry and in fact train customer service it was nice to see we are not the only ones that believe in great customer service. Thanks and keep up the great work, it is appreciated.
Andrew Reibelt used a clever slogan (Bending Over Backwards) when he started his real estate agency which attracted me to his open-minded and fun personality, showing that he has a good creative mind. It’s good to show that you are down-to-earth, but Andrew has also shown class, style, fun and personality – like I have also. So when looking for a Property Manager, I wanted a dynamic person to manage my real estate affairs and that is why I chose Candice Wilson from the RealWay Redcliffe Property Management team.
Candice Wilson has been outstandingly professional since connecting with me.
Hi Kylie, Thank you for the support and professionalism you have shown over the past couple of months, it was very much appreciated. Kind regards,
Hi Candice, Just wanted to thank you so much for your help in this matter. I would recommend the RealWay Team - I have been impressed with the level of service. Kind regards,
Hi Candice, thank you so much for your efforts, I truly appreciate it. Not for one moment would I put you in the same basket as many other real estate Property Managers here on the Redcliffe Peninsula. Over the years we have had many other agents in the area managing property for us and each have cost us a substantial amount of money with mismanagement. I’ll just say, what a shame we didn’t have you as our property manager long before now. We would have been a whole lot better off. I was very impressed with your manner right from the first time we met. Kind regards,
I have used RealWay services to purchase and rent a property and have found I was provided with a prompt, professional and friendly service that allowed me the peace of mind of knowing my asset will be well managed and looked after.
Very happy with overall service.
Romina & Luca
We have changed the management of our property to RealWay Redcliffe and the change has been amazing. Nothing is too much trouble, it feels our property is in safe hands.
Dear Sharon, Thank you all again for your kindness. It has always been noticed and greatly appreciated.
Thanks Candice. Thank you for making sure the tenants know the correct procedures. Thanks for what you have done up til now managing my property. I feel that it is in safe hands.
Thanks so much Candice. A relief to know you have all under control. I really do appreciate your keeping me updated.
I just want to formally express my gratitude and appreciation for the excellent level of client service that Candice Wilson has given to me throughout this period of the re letting of my investment property. Candice is quite exceptional in the lease management area and has understood perfectly my needs as an owner. She is intelligent, intuitive with a lovely, bright personality. RealWay is indeed fortunate to have Candice as a team member. Michelle, you as well in the background my dear have also done a great job, as you always do, guiding your staff and supporting me - and I sincerely thank you once again for all that good care. Well done Candice and the RealWay team!
I have been really happy with the service from RealWay and have always appreciated everyone's helpful and happy attitude. Kind regards,
It's been great renting through RealWay. You are all such darling, sweet, wonderful ladies and have made my time here so much smoother happier and brighter. Thank you. All the lovely girls in the office always make time to be bright cheery friendly and bubbly and I have really appreciated it. Especially during a challenging time for me personally, the staff there at RealWay have made my time renting again till I bought my "new start" home, sooo much easier and for someone very stressed I can't thank you enough. Cheers girls big hugs all round much love and appreciation to you all!
We were very pleased with RealWay as they addressed all our concerns within the house ie, storm damage, existing complaints from when there were different landlords. Would happily rent through again.
I wanted to email to express my thanks to you and your staff for the wonderful service that you have provided over the many years that I have been with RealWay. That is from both a sales and property management perspective. Your property management team, is the best I have dealt with in the 10 years that I have been property investing. Their attention to detail and promptness is a credit to your organisation and would like you to pass on my regards and best wishes to them as well. Regards,
RealWay are an excellent company to work with. We have several properties listed with RealWay and they have always managed to get excellent tenants in to the properties for us. They make sure the properties are kept neat & tidy and report regularly and in full detail. They always follow up with problems on the houses until fixed. I have no hesitation in paying a little extra to receive quality.
Best real estate ever. Wish we could have continued to rent from you again.
Service thus far has been prompt, courteous and professional. The girls on reception have always been polite, helpful and knowledgeable.
The Property Manager was always professional, friendly and extremely helpful.
We wish to thank you for taking us through the process of putting our home up for rent. You answered all our questions promptly and were friendly and helpful to deal with. The difference between your agency and some others we have dealt with in the past was quite noticeable in that your thoroughness from the beginning was clearly evident. We look forward to working with you.
Mark and Penelope Giddy
The Property Manager was very attentive and kept in touch.
I really enjoyed and was very happy to be involved with RealWay. I would like to say the girls in the team are the most lovely ladies and I am positive every one else is too. Thanks so much every one - have a wonderful year ahead and I'm sad to be leaving. Apart from the laundry outside (and rain concerns with it) I would have definitely stayed on. However, I couldn't have been happier with RealWay Redcliffe and all the lovely ladies in the Property Management team. Sincerely,
Any repairs needed were always fixed quickly, the RealWay staff were always polite and the property was always kept at a good standard. I would clearly recommend RealWay as a totally professional rental agent.
Service outstanding - very pleased with smooth outcome in the process. Thank you! Exceptional service from Candice Wilson in Property Management and from the Sales Team also!
C & S Peat
We just wanted to say thank you for calling by today to address our maintenance issues with us, your time and effort in assisting us to find a resolution was very much appreciated, your a credit to the business.
Thanks for all your continued support and effort.
Thanks for promptly rectifying the problem. Good efficient people are hard to find nowadays, well done.
Thank you very much for your assistance. I have to say that you guys are 100% more professional than our last agents!
Everyone we have dealt with at RealWay have been helpful and courteous.
The Property Management team from RealWay Redcliffe were friendly and easy to deal with. I found their assistance invaluable as a first time lessor. I would recommend RealWay to my friends and family.
RealWay Redcliffe have been very helpful. Communication via SMS to remind about meetings and due dates has been great. Will be recommending RealWay!
RealWay Redcliffe are very good for Service. Thank you!
The Property Management team were very prompt with correspondence, reliable with meetings & returning paperwork etc. I have found them to be friendly, knowledgable and helpful. The office overall is reputable and excellent at what they do. Their knowledge of the area & of the market puts them ahead of other agencies.
Michelle Robertson and the team have provided me with a great sense of relief - my last property manager was a disgrace! Very pleased so far. Thank you.
Extremely prompt & fantastic service!!!
You are a champion. Its a pleasure to do business with people who care.
Icy Cool Air Conditioning Pty Ltd
I was very happy with the girls from the Property Management team. I thank them for their time and efficiency. The receptionist was also very nice.
The Property Management team at RealWay Redcliffe were very helpful and explained the process we had to follow. They responded in a prompt manner. I have also dealt with the Maintenance Manager re: my other property at Woody Point. She has always been very helpful and provided first-class service.
T. Gear & I. Hayes
The Property Management team went above and beyond our expectations as a Property Manager. They were prepared to even show potential tenants' through over the Christmas period when the office was closed. Keep up the good work guys!
Shane & Trish Bowering
Our dealings with RealWay Redcliffe in Woody Point has been a positive and rewarding experience. They have supplied us with excellent advice and knowledge in the renting out of our property. I can recommend their expertise for anyone wanting information in the area of Real Estate.
Barry & Kathy Smith
We have been extremely happy with everything RealWay Redcliffe has done for us. Their service has been very professional and the most efficient we have ever had over the years we have been in the rental property market.
Yvonne & Beyern
On our first appointment with the Property Management team at RealWay Redcliffe we felt at ease and extremely comfortable with their customer service. From past experience with Property Managers your business exceeds them by far. We are happy to have you manage our property and we will be spreading the word around to our friends who also have property investments in the South East. Thanks again for your service.
We were very happy with the service we received from the Property Management team at RealWay Redcliffe on taking up our tenancy and also after moving in to the home.
From very first contact with RealWay we have found all staff to be extremely helpful and professional. Thank you for helping us through the process of purchasing our investment property and then renting it out. Couldn`t have asked for better service.
Great friendly yet professional service. The girls have been great helping me during one of life`s most stressful situations - moving house!
We were thrilled with the service we received from RealWay Redcliffe - Andrew Reibelt in particular from the Real Estate Agents Sales team (during the purchase of our property) and also from the girls in the Property Management team (through the rental phase). In particular - you were very supportive and helpful when we were struggling to get insurance for the house (post contract exchange but pre settlement). You did a fantastic job and we are very grateful.
Rebecca Riant and Andy Duckett